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What is a Business Operating System aka a B.O.S.?
\n","post_body":"What is a Business Operating System aka a B.O.S.?
\n\nA business operating system (or B.O.S) is a set of practices a business puts in place to define how a team communicates, collaborates, and works together to grow.
\nA B.O.S. can help teams communicate better with a shared language, as well as helping to streamline processes. When everyone on your team has a view of your company’s goals and how their work fits in, it’s much easier to prioritize and feel energized to get great work done.
\nWhat are the parts of a Business Operating System?
\nWhile every business operating system out there has its own unique flavor, the vast majority of them have some core principles in common. Makes sense, because running any business — whether it’s an MSP or a cat treat company — shares some common factors. No matter your business, your concerns can be boiled down to how you achieve success.
\nCompany vision in a business operating system
\nDefining your mission and/or company vision may sound like a ‘nice-to-have,’ but it’s really considered vital to the core functioning of your business operating system. Your mission can be lofty — maybe you’re changing the lives of cats and their owners by providing treats that make felines happy and live longer. Whatever it is, you and your team need to have a passion to live up to the mission. Otherwise, you’ll be fighting an uphill battle.
\nYour company vision needs a little more definition: “grow really fast” is a little too vague. But it’s okay if it’s not super detailed either. The point for your company vision is to give yourself and your team something to look forward to — an overarching goal that will easily translate into real-life benefits. What would it look like if sales grew by 30% quarter over quarter this year? Asking yourself these sorts of questions will help you think about the vision you want the team to rally behind.
\nPeople in a business operating system
\nYour people are one of the most important facets of your business: they are the ones who will execute on your company vision and make your company mission a reality. While some entrepreneurs may believe that if they’re company was run solely by clones of themselves, the truth is that a diverse workforce hugely benefits companies.
\nIn the context of a business operating system, the people part of the equation comes down to figuring out how to get different people in different roles to rally around the same goals. Your B.O.S. should also help you determine how to know if someone is the right person for your company and is sitting in the right role, as well as how to create a consistent culture that attracts and retains high-quality people.
\nProcesses in a business operating system
\nA good B.O.S. will also help you define and streamline your business processes. Every move you and your team make should be in service to your larger goals. Tightening up your processes will minimize confusion about priorities and lend your team a clear view of projects in progress.
\nProcesses can cascade down from a strategy, which can in turn be developed out of a mission statement. For example, if your mission is to change lives through cat treats, your strategy will include the way you make your treats and how you get them into the paws of your ideal cats and customers. Production and sales will each have their own processes, but will be working toward the same overall mission.
\nGoals in a business operating system
\nGoals, known as ‘rocks’ in many business operating systems like EOS® and Pinnacle, can be either short-term or long-term. Sometimes, completing a project could be considered a goal. Other times, a goal could be a number, like booking twenty calls a week per quarter.
\nAll goals should serve the company’s overarching mission and build toward the company vision. It’s often helpful when thinking about goals to look at your company vision for the future, and break down what you would need to achieve that vision. Goals and objectives (or rocks) will help define the roadmap to your company’s success.
\nPerformance tracking in a business operating system
\nOnce you have the other pieces in place, figuring out how to track your company’s performance against its rocks, goals, vision, or mission is crucial. Performance tracking is the part of the business operating system that gives you visibility into how well your people and processes are working, and can serve as a warning sign if things aren’t working well.
\nYour B.O.S. should set you up with a performance tracking system that makes sense and is easily transparent to the entire team. Performance tracking should be consistent and folded into your processes. If you see that a key metric is consistently not being met, it’s an opportunity to problem-solve: is the metric unrealistic, is the process bad, or is the person responsible for the metric underperforming? Performance tracking is key to solving problems — and to stopping them before they spin out of control.
\nShould my business have a B.O.S.?
\nIf your business has more than 10 employees, you should definitely start considering a B.O.S. If your business is much bigger, you have a B.O.S. of some kind to get you as far as you have — even if you don’t have a name for it. If things feel chaotic or growth is inconsistent, whatever B.O.S. you have needs some examination.
\nIt’s really never too early to start thinking about getting your team speaking a common language and rowing in the same direction. It’s the best way to get further, faster.
\nIf you have a B.O.S. you want to implement, Strety is here to help. Our intuitive software makes it easy to track all of the critical components of a business operating system. Start a free trial here (no credit card required) or click here to speak to someone on our team. We’re all B.O.S. evangelists, and it’s our mission to help fellow SMBs thrive!
","rss_summary":"What is a Business Operating System aka a B.O.S.?
\n","rss_body":"What is a Business Operating System aka a B.O.S.?
\n\nA business operating system (or B.O.S) is a set of practices a business puts in place to define how a team communicates, collaborates, and works together to grow.
\nA B.O.S. can help teams communicate better with a shared language, as well as helping to streamline processes. When everyone on your team has a view of your company’s goals and how their work fits in, it’s much easier to prioritize and feel energized to get great work done.
\nWhat are the parts of a Business Operating System?
\nWhile every business operating system out there has its own unique flavor, the vast majority of them have some core principles in common. Makes sense, because running any business — whether it’s an MSP or a cat treat company — shares some common factors. No matter your business, your concerns can be boiled down to how you achieve success.
\nCompany vision in a business operating system
\nDefining your mission and/or company vision may sound like a ‘nice-to-have,’ but it’s really considered vital to the core functioning of your business operating system. Your mission can be lofty — maybe you’re changing the lives of cats and their owners by providing treats that make felines happy and live longer. Whatever it is, you and your team need to have a passion to live up to the mission. Otherwise, you’ll be fighting an uphill battle.
\nYour company vision needs a little more definition: “grow really fast” is a little too vague. But it’s okay if it’s not super detailed either. The point for your company vision is to give yourself and your team something to look forward to — an overarching goal that will easily translate into real-life benefits. What would it look like if sales grew by 30% quarter over quarter this year? Asking yourself these sorts of questions will help you think about the vision you want the team to rally behind.
\nPeople in a business operating system
\nYour people are one of the most important facets of your business: they are the ones who will execute on your company vision and make your company mission a reality. While some entrepreneurs may believe that if they’re company was run solely by clones of themselves, the truth is that a diverse workforce hugely benefits companies.
\nIn the context of a business operating system, the people part of the equation comes down to figuring out how to get different people in different roles to rally around the same goals. Your B.O.S. should also help you determine how to know if someone is the right person for your company and is sitting in the right role, as well as how to create a consistent culture that attracts and retains high-quality people.
\nProcesses in a business operating system
\nA good B.O.S. will also help you define and streamline your business processes. Every move you and your team make should be in service to your larger goals. Tightening up your processes will minimize confusion about priorities and lend your team a clear view of projects in progress.
\nProcesses can cascade down from a strategy, which can in turn be developed out of a mission statement. For example, if your mission is to change lives through cat treats, your strategy will include the way you make your treats and how you get them into the paws of your ideal cats and customers. Production and sales will each have their own processes, but will be working toward the same overall mission.
\nGoals in a business operating system
\nGoals, known as ‘rocks’ in many business operating systems like EOS® and Pinnacle, can be either short-term or long-term. Sometimes, completing a project could be considered a goal. Other times, a goal could be a number, like booking twenty calls a week per quarter.
\nAll goals should serve the company’s overarching mission and build toward the company vision. It’s often helpful when thinking about goals to look at your company vision for the future, and break down what you would need to achieve that vision. Goals and objectives (or rocks) will help define the roadmap to your company’s success.
\nPerformance tracking in a business operating system
\nOnce you have the other pieces in place, figuring out how to track your company’s performance against its rocks, goals, vision, or mission is crucial. Performance tracking is the part of the business operating system that gives you visibility into how well your people and processes are working, and can serve as a warning sign if things aren’t working well.
\nYour B.O.S. should set you up with a performance tracking system that makes sense and is easily transparent to the entire team. Performance tracking should be consistent and folded into your processes. If you see that a key metric is consistently not being met, it’s an opportunity to problem-solve: is the metric unrealistic, is the process bad, or is the person responsible for the metric underperforming? Performance tracking is key to solving problems — and to stopping them before they spin out of control.
\nShould my business have a B.O.S.?
\nIf your business has more than 10 employees, you should definitely start considering a B.O.S. If your business is much bigger, you have a B.O.S. of some kind to get you as far as you have — even if you don’t have a name for it. If things feel chaotic or growth is inconsistent, whatever B.O.S. you have needs some examination.
\nIt’s really never too early to start thinking about getting your team speaking a common language and rowing in the same direction. It’s the best way to get further, faster.
\nIf you have a B.O.S. you want to implement, Strety is here to help. Our intuitive software makes it easy to track all of the critical components of a business operating system. Start a free trial here (no credit card required) or click here to speak to someone on our team. We’re all B.O.S. evangelists, and it’s our mission to help fellow SMBs thrive!
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